Frequently Asked Flooring Questions

The cost of a flooring project is determined by several factors including the type of flooring chosen, the area's square footage, preparation work required, and the complexity of the installation. We offer free estimates to help you understand the potential costs.

Costs vary widely depending on the flooring material. For example, carpet might start at a lower cost per square foot than hardwood or tile. We can provide specific pricing based on your choice of materials.

We strive for transparency in all our quotes. However, unforeseen issues like subfloor damage or the need for additional preparation work may affect the final cost. We'll discuss potential scenarios with you upfront.

Yes, DIY removal of old flooring can reduce your overall project cost. However, it's important to follow proper removal techniques to avoid damaging the subfloor and surrounding trim and drywall.

Our project quotes typically include the removal and disposal of old flooring, but we can adjust the quote if you prefer to handle this aspect yourself.

Consider a range of materials and ask about any current stocking promotions or discounts. We can also suggest cost-effective alternatives that provide the look and durability you desire.

Carpeting is generally less expensive upfront, but hardwood floors can add value and have a longer lifespan, potentially saving money over time. Let's discuss your long-term goals to find the best solution.

Yes, upgrading your flooring can significantly increase your home's value, especially if you choose durable, high-quality materials like hardwood and tile.

We have a variety of flooring options to suit every budget, including cost-effective laminate and vinyl options that mimic the look of more expensive materials.

The total cost is directly related to the project's square footage because larger areas require more materials and labor. We provide detailed estimates based on your exact measurements. Large Projects above 2,500 square feet may qualify for an additional discount from the manufacturer.

We want to meet you!! Visit our showroom ASAP when you’re ready to explore flooring options, cabinetry, countertops, and more in person. It's perfect for getting a feel for textures, colors, and materials firsthand.

Our Showroom hours are currently Monday-Friday from 10am-4pm and Saturday by appointment. If we are closed when you need to visit us please call ahead and we can try to accommodate a appointment after hours.

While walk-ins are always welcome and how 95% percent of clients start their journey. Some benefits of scheduling an appointment can ensure you have a dedicated team member to guide you through our selections and answer any specific questions you may have but is not necessary at all!

For the most productive visit, consider bringing photos of your space, measurements of the areas you're planning to renovate, any color swatches you're matching, and a list of questions or ideas along with any existing home materials like fabrics, paint swatches, or existing flooring can be incredibly helpful in selecting complementary new products.

Yes, we encourage you to take samples home. Seeing how the materials look in your space and under your lighting can help in making the right decision.

Our design consultations at the showroom are free. We're here to help you find the best solutions for your space without any added pressure.

A typical visit can take anywhere from 30 minutes to an hour plus, depending on how many questions you have and how many product types you're interested in exploring.

Children, Pets and even husbands are always welcomed, but please supervise them at all times for their safety.

If you need to cancel or reschedule, please give us a call when possible. We'll be happy to accommodate your needs and find a new time that works for you.

Absolutely. We can go over products in various price ranges and discuss financing options that may be available to you.

Yes, bringing something to take notes with is a great idea. You'll likely encounter a lot of information, and it can be helpful to jot down notes or ideas as we discuss your project.

Our showroom is regularly updated with the latest trends, products, and innovations in the flooring and home renovation industry. You'll find a wide range of current options to choose from. Our owner and operators are always doing continued education and going to the latest trade shows to be on the lookout for the newest in technology, products and trends to ensure we have everything you need to make the most informed decision.

Definitely! Bringing in existing home materials like fabrics, paint swatches, or tiles can be incredibly helpful in selecting complementary new products.

Your health and safety are our top priorities. We follow current guidelines for cleanliness to ensure a safe environment for all our visitors.

Yes, our team includes experts on all our products who can explain technical specifications, durability, maintenance, and more.

Yes, we offer ample parking for our customers directly outside our showroom for your convenience.

We offer a variety of flooring options including hardwood, laminate, vinyl, tile, and carpet.

Consider factors like foot traffic, exposure to moisture, and your aesthetic preferences. We provide free consultations to go over your households needs and can help you decide.

Hardwood floors are durable, easy to clean, repairable and can add real value to your home. Not only are hardwoods floors one of the most environmentally friendly flooring choices you can make they also add a timeless luxury look that never goes out of style.

Yes, vinyl flooring is known for being water-resistant and waterproof, making it suitable for areas prone to moisture like bathrooms.

Yes, laminate flooring can be installed over tiles, provided the existing floor is level and in good condition. There is much to consider when going over an existing flooring and we would be happy to go over all the pros and cons with a free consultation.

Yes, we offer professional installation services for all types of flooring we sell along with a 1 year WORRY FREE WARRANTY!

Installation time varies depending on the type of flooring and the size of the area. We aim to complete most projects within a few days.

It's not necessary depending on the type of new floor you are receiving, but we recommend discussing this with your installer for safety and convenience. During the installation process it is important for the safety of Children and Pets to be clear of the area until the project has been completed.

We have an awesome "What to Expect when Expecting new floors" brochure that goes over this in much greater detail. Here is the basics, Clear the area of any sentimental items that cant be replaced and small personal items. Empty out China cabinets of glass and breakables. Ensure that the floor is clean and a clear path for the technicians to access any areas that will be receiving new flooring.

An uneven subfloor does not need to be leveled before installation; however Subfloors do need to be FLAT to ensure the best results and longevity of your flooring. – different floors has different tolerances that we will check once the old flooring is removed and before installing your new floors.

Sweep regularly, clean spills as they happen, and use manufacturer-recommended cleaning products that we sell at our store. A properly maintained hardwood should last a lifetime!

Laminate floors cannot be refinished like hardwood, but they can be replaced in sections if damaged.

Use a mild detergent and water for regular cleaning. Avoid abrasive cleaners to protect the finish of natural stone. Steam cleaning is a fantastic method to maintain the beauty of your tile and stone. A properly maintained tile should last a lifetime!

Carpet longevity depends on its quality and how well it's maintained, but on average, every 10-15 years.

Check with the flooring manufacturer first as steam mops can damage some types of vinyl flooring.

Solid hardwood is made from a single piece of wood, while engineered hardwood has a real wood veneer over layers of plywood.

Yes, commercial-grade vinyl flooring is durable and suitable for high-traffic areas. We do recommend a Glue down Installation method for Commercial.

Porcelain is denser, less porous, and more durable, making it suitable for both indoor and outdoor use.

Laminate offers the look of hardwood or stone at a more affordable price and is easy to install and maintain.

We offer carpets made from various fibers, including nylon, polyester, wool, and more, each with unique benefits.

Yes, we can work with you to create custom designs for certain types of flooring.

We'll do our best to match your existing flooring, considering factors like age and wear. In most cases we recommend installing the new floor in a different direction to hide small differences if possible.

Current trends lean towards natural and sustainable materials, with a focus on durability and style like hardwoods and natural stone.

Yes, we offer a variety of underlayment materials that are eco-friendly and enhance the performance of your flooring.

Choose eco-friendly materials, ensure proper installation to extend the life of your flooring, and consider recycling old flooring.

We offer a range of eco-friendly flooring options made from sustainable materials.

Our flooring products meet strict safety CARB2 standards for indoor air quality.

Yes, we can recommend hypoallergenic options like hardwood or vinyl that are easier to keep dust-free.

We can advise on recycling or donating options for your old flooring.

We offer low-VOC and VOC-free flooring options to ensure a healthier indoor environment.

Allow any adhesives to cure, avoid heavy traffic on the floor, and follow specific care instructions provided.

Depending on the installation method used you may need to wait at least 12 hours before placing heavy furniture to avoid damaging the new floor. Interlocking floors can have furniture placed back in place immediately.

Some materials may emit a mild odor initially. Ventilating the area can help minimize this.

Use felt pads under furniture legs and avoid dragging heavy items across the floor, keeping pets nails trimmed and using rugs in high traffic areas are all great ways to minimize damage.

Minor variations can occur due to the natural properties of flooring materials, but major issues should be addressed promptly.

Contact us for advice on repairs or replacement options based on the extent of the damage.

Warping can be caused by moisture exposure. To repair we could do plank replacement in that area depending on the severity.

Use a repair kit designed for laminate floors to fill in and color-match scratches.

Some types of vinyl flooring can be replaced in sections if water damage occurs.

Discoloration can result from spills, sun exposure, or wear. Cleaning or replacement might be necessary.

The Janka rating measures the hardness of wood, indicating its durability and resistance to wear and dents.

Not all flooring types are suitable for use with heated floors. We can provide options that are compatible.

Tile and stone conduct heat well, making them ideal for radiant heat systems. Certain types of engineered wood and laminate are also suitable.

Measure the length and width of the room and multiply to get the square footage. Add 10% for waste and cuts and then remove any built-ins like cabinetry from your flooring calculations.

Extreme temperature and humidity changes can affect certain types of flooring, causing expansion or contraction.